We provide you with a number of online resources, including but not limited to search functionalities using key words or product categories, content, shopping merchant and product reviews, buyer’s guides and other communication tools ("Services") to allow you to find and compare listed products offered on the websites of a number of third parties ("Merchants").
How does Kelkoo work?
We deal directly with the brands you trust:
Kelkoo works in partnership with thousands of websites and stores so that you can browse and compare their results all in one place. We work with a large number of companies so that you should always find a good range of prices, but we cannot guarantee that every product a website/store sells will be included on our site.
We keep a close eye on customer service:
We care about your shopping experience, so if we hear that one of our Merchants is giving bad service we will raise this with them. If there are further complaints we may remove them from our results.
We like our results to be accurate and up to the minute:
For shops and online stores, we make sure their information is updated typically every few hours and at least once every 24 hours so that the price you see is what you get on their website. If they have changed a price only minutes earlier, you may find a different price but we are always working to avoid this happening.
You choose how your results are sorted:
You can control the order that results are presented in, whether by price or relevancy. Relevancy takes into account which results most closely match your search and the popularity of those results with other users, amongst other criteria.
Buying from Merchants
We are neither acting as agent for such Merchants nor selling, reselling nor licensing listed products. We will not be party to any transaction or contract with any Merchant that you may enter into for the purchase of listed products and we have no liability in respect of listed products. You agree that you will contact the Merchant or seller of the products directly in relation to questions, complaints or disputes you have in respect of any products and you will not involve us in any dispute between you and any third party.
We may also introduce you to certain partners and the services they offer, notably in the form of integrated services (e.g. classified advertisements). We may also display promotional links on the Website; these are also known as sponsored links, advertising messages or promotional offers, which you may find yourself prompted to view while using the Website.
You agree to not access the Website and/or use the Services to:
The Website and Services are not intended to be accessed or used by anyone under the age of 18. By accessing the Website and/or using the Services, you represent and warrant that you are at least 18 years old. If you are not at least 18 years old, you may not access the Website or use the Services. We have the right to block or terminate your access to the Website or Services in the event that we become aware you are under the age of 18.
We provide product descriptions, pricing information, commentary and other content ("Website Content") in relation to products listed on the Website. Our inclusion of Website Content is for informational purposes only and does not imply any endorsement of any products, Merchants or other services offered by such Merchants. Whilst we use all reasonable endeavors to correct any errors or omissions as soon as practicable once they have been brought to our attention, we do not warrant that the Website Content will be free from errors or omissions and we accept no liability for any inaccuracies or mistakes in any Website Content.
We will inform you in a suitable manner, especially on our Website, about the technical requirements that your devices and their software must meet in order to access our Website. These requirements may change from time to time. We are not obliged to support previous versions of hardware or software other than the current state of the art. Access to our Website is currently only possible with an active and sufficiently fast internet connection. Expenses for this internet connection are charged by your external provider, we have no influence on it. Please note that the loading of content may lead to a considerable volume of data and make sure that you have taken appropriate measures to limit the resulting costs, especially abroad.
Whilst we will try to ensure that the Website will be available uninterrupted and in a fully operating condition, we cannot guarantee this. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons reasonably beyond our control.
We will make every effort to provide you with the latest and most accurate information and data possible, notably as regards price, regarding the goods and services on the Website. However, as this information and data is transmitted to us either by the Merchants listed on the Website under the terms of a listing agreement, or via professional databases, we are unable to guarantee that it is fully accurate and exhaustive.
In the event of any differences between the information and the data appearing on our Website and that appearing on the Merchant’s website, the latter shall prevail.
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website or Services (or any part thereof) or to launch new services, with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website or Services.
You agree that we, in our sole discretion, may terminate your access to the Website or use of the Services, and remove and discard any Content within the Services, for any reason. We may also in its sole discretion and at any time discontinue providing the Services, or any part thereof, with or without notice.
We may provide, or third parties may provide, links to other World Wide Web sites or resources. Because we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource. You acknowledge that we will not be party to any transaction or contract with a third party that you may enter into and you agree that you will not involve us in any dispute between you and any third party.
Your use of the Website and its contents grants no rights to you in relation to our intellectual property rights including, without limitation, trademarks, logos, graphics, photographs, animations, videos and text or the intellectual property of third parties in the Website and its contents. We reserve all rights to them.
You may not copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, edit, communicate to the public or distribute in any way the services, web pages or materials on the Website or the computer codes of elements comprising the Website other than for your own personal use. Subject to the above, you may download insubstantial excerpts of this content to your hard disk for the purpose of viewing it provided that no more than one copy of any information is made.
You agree to indemnify and hold harmless us and our subsidiaries, affiliates, officers, agents, co-branders and other partners, and employees, from any claim or damages (including any legal fees in relation to such claim or damages), made by any third party in respect of any matter in relation to or arising from your use of the Website including any breach or suspected breach of these Terms or your violation of any law or the rights of any third party.
We do not accept any liability for damage to your computer system or loss of data that results from your use of the Website and we cannot guarantee that any files that you download are free from viruses, contamination or destructive features.
The use of this Website is at your own risk. We offer the Website "as seen" and "as available" and give no guarantees of any kind with regard to the Website.
It is not part of our performance that (i) the Website is retrievable, secure or error-free at any time, or (ii) minor errors in the software or service are corrected. We therefore exclude any warranty in this respect.
You expressly acknowledge and agree that Kelkoo's subsidiaries, affiliated companies and licensors and our and their executives, employees, representatives and legal successors shall only be liable to you for intent and gross negligence, but not for slight negligence. Liability for loss of profit, indirect and immaterial damages is excluded in any case.
We disclaim all warranties and liability for advertising content or other third-party content provided by us and for any interaction between you and these third parties. We will not represent such third-party content as our own.
“KELKOO” and “KELKOO Compare, Buy, Save” and other Kelkoo logos and product and service names are trademarks of Kelkoo Group (the "Kelkoo Marks"). Without our prior permission, you agree not to display or use in any manner, the Kelkoo Marks.
If you believe that any of your intellectual property rights have been infringed by any Website Content, please send notice of such alleged infringement to our Legal Department at https://www.kelkoogroup.com/contact/.